Butler – Cape Town needed at MORE Family Collection

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Job title : Butler – Cape Town

Job Location : Western Cape, Cape Town

Deadline : July 13, 2024

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KEY FOCUS AREAS

Food & Beverage Service

  • Follow procedures for service, sales, expenses, and profit goals as directed and outlined in the beverage department.
  • Perform consistent service according to the service standards and be fully prepared for each guest service, including mis-en-place, confidence in Food/menu descriptions and wine pairing recommendations.
  • Be aware of all menu changes and dietary requirements of the guests.
  • Upsell and recommend beverages to guests.
  • Obey the liquor regulations.
  • Perform beverage preparation or service tasks including presentation and sales of beverages.
  • Support optimal communication between the Kitchen and the Service team, attending daily service meetings.
  • Follow the stock control procedures, making sure that every beverage consumed is correctly accounted for.
  • Assist with minibar, kids’ entertainment and luggage duties if required.
  • General Service & Guest Care
  • Collect all l information available on guests prior to arrival.
  • Collect guest information while speaking to guests; inform the Supervisor/HOD and Management to record and act on guest preferences.
  • Report all guest complaints to your Supervisor/HOD and Management immediately.

REQUIREMENTS – QAULIFICATIONS AND SKILLS

  • Grade 12 (advantageous)
  • Knowledge of the highest level of F&B customer service in a luxury environment.
  • Knowledge of wine, cocktails and other beverages served.
  • Knowledge of food, cooking methods, and all menus.
  • Basic knowledge and understanding of stock rotation and control.
  • Knowledge of hygiene and all cleaning products used.
  • Knowledge the operation of equipment and appliances.
  • Knowledge of all departments/operations of your property.

MAXIMIZING YOUR IMPACT AS A MEMBER OF THE MORE FAMILY COLLECTION

  • Excellent attention to detail.
  • Guest focus philosophy, living the MORE brand and driving the MORE experience.
  • Excellent communication skills (written and verbal), practicing honest communication.
  • Team player with positive attitude, enthusiasm, and emotional control.
  • Excellent time management and self-discipline, interpersonal & solution seeking skills.
  • Proactive, use initiative and creative flair when required.
  • Committed and loyal, adaptable, and flexible.
  • Must work accurately under pressure.
  • People skills – tolerance, patience, and care, ability to receive constructive feedback openly.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • This job has expired!

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