Call Center Agent – Customer Service needed at WNS Global Services SA

Durban, KwaZulu-Natal Full Time Customer Service

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Job title : Call Center Agent – Customer Service

Job Location : KwaZulu-Natal, Durban

Deadline : January 30, 2025

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Job Description
 Role Purpose

  • To provide communications solutions to customers by promoting and matching products & services to customer needs.
  • To actively grow client markets, thereby generating revenue and improving customer satisfaction.

Experience Required
Essential

  • 6 months sales/customer service experience as a call center agent
  • Competencies & Skills Required
  • Essential
  • Customer Care
  • Numeracy
  • Products
  • Telephone Etiquette
  • Stress Tolerance
  • Multi-tasking
  • Processing Speed
  • Comprehension
  • Selling Techniques
  • Interpersonal
  • Communicating
  • Listening Skills
  • Computer Applications
  • Problem Solving
  • Time Management
  • Reading & Writing
  • Information Locating

Qualifications and Accreditations

  • Matric or equivalent

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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