Job Location : Johannesburg, Gauteng, South Africa
Application Deadline : February 09, 2026
What will you do?
- Responsible for inbound/outbound telephonic communication with client base. Ensures the quality of service exceeds customer expectations and establishes constructive relationships with client base.
- Utilises IT system accurately and ensures that all queries are answered effectively. Refers calls to appropriate departments only if unable to solve query appropriately. Deals with more complex queries, which often entail amendments to payments made.
- Provides accurate product information to clients in line with standards and protocols and may have supervisory responsibilities.
What will make you successful in this role?
Qualification and Experience
- Degree or Diploma or Grade 12 with 3 to 5 years related experience.
Knowledge and Skills
- Customer Service
- Administration
- Quality, compliance and accreditation
- Team Support
How to Apply for this job
Interested and Qualified candidates should Click here to Apply Now
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