Call Centre Agent needed at FlySafair

Gauteng, Johannesburg Full Time Customer Service

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Job title : Call Centre Agent

Job Location : Gauteng, Johannesburg

Deadline : April 17, 2025

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Description

  • Receive calls from customers / passengers;
  • Deal with problems such as delays, cancellations etc.;
  • Explain processes to customers and assisting them where necessary;
  • Work in a team and longer than normal hours (shift work);
  • Deal with confidential information; – Communicate with customers both verbally and in writing.

Requirements

  • Grade 12;
  • One (1) to four (4) years’ experience in a Call Centre Environment;
  • Travel or relevant qualification will be an advantage;
  • Excellent communication in English – speak, read and write;
  • Solid computer literacy; – Excellent phone etiquette;
  • No criminal or credit record;
  • Able to work on weekends, public holidays and flexible hours as required;
  • Own transport would be an advantage.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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