Job title : Call Centre Operators X2
Job Location : Gauteng, Johannesburg
Deadline : November 02, 2024
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Duties and Responsibilities
Fulfilling Telesales Function
- Makes initial telephonic contact with prospective students within 24 hours.
- Establish as to whether or not the student meets the entry requirements
- If the student does not meet the entry requirements, offer an alternative course.
- Acquires and capturing student’s details for the database.
- Captures student’s details on the database.
- Books consultations for the Student Advisors (Distance)
- Discusses the course(s) in detail.
- Manages the Lead to Application conversion rate as set out by the HSR.
- Responds to prospect / student queries and concerns.
- Advises students of the application and registration closing date.
- Completes confirmation calls / reschedule appointments.
- Completes SIMS records to track activity.
General Activities
- Assist the Head: Student Recruitment with any related admin / marketing tasks.
- Assisting the Student Advisors with post application tasks such as collecting payments and documentation.
- Capturing of database on SIMS.
Competencies required:
- High level of accuracy required in both typing and data capturing
- Well spoken over the telephone
- Excellent organisational and administration skills
Minimum Qualification requirements:
- Matric essential, relevant tertiary qualification is recommended however not essential.
Minimum Work Experience requirements:
- Minimum of 1-2 years Sales/ Admin/Marketing/Customer experience/ Telemarketing.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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