Car Park Attendant.INT ORT.Airport Operations (Airport Management)(P70001) needed at Airports Company of South Africa Limited

Key Performance Output      

The successful candidate will be reporting to the Manager: Landside Operations and will be responsible but not limited to the following:

• Patrol Car Park areas in order to monitor functionality and cleanliness of car park equipment and report non-compliance.
• Remove coin and note jams from pay stations as and when required.
• Follow up on all reported non-compliance to ensure remedial action has been taken.
• Notify relevant personnel in case of emergencies occurrences.
• Routine inspections, maintenance and reporting of equipment.
• Monitor and report non-compliance in terms of infrastructure.
• Monitor and replenish consumables as well as removal of ticket jams.
• Participate in ad hoc services as and when required.
• Ensure proper handover to next shift to limit disruptions.
• Assist customers with equipment related issues to ensure minimum interruption of traffic flow.
• Assist customers with card payments.
• Investigation of customer related queries and escalate as and when required.
• Replenish change at pay stations as and when required.
• Manage and reconcile the daily float.
• Assist customers with change when required.
• Adhere to relevant statutory/legislative regulations, SOP’s, operational standards, policies and practices.
• Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organisational goals. Implement remedial actions where required.

Technical Skills and Experience

The following skills & experience is required or equivalent of such is required:

• National Senior Certificate (Grade 12) is essential.
• 1 year operational experience is essential 
• Code-B motor vehicle license 
• Basic proficiency of MS Office packages