Key Performance Output

The successful candidate will be reporting to the Supervisor Car Park, and will be responsible but not limited to the following:

•  Notify relevant personnel of any technical and/ or system failures with regards to customer queries.
•  Issue receipts as well as confirmation of payments which includes correct information of customer.
•  Facilitate and record lost ticket processes and confirmation of payments.
•  Ensure efficient customer/ traffic flow through prompt response to customer queries.
•  Perform cash transactions and report any misconduct.
•  Management and reconciliation of daily float.
•  Counting and reconciliation of payment received by cash or credit cards.
•  Keep record of daily transactions and issue receipts, refunds, credits, or change.
•  Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organizational goals.
•  Adhere to relevant statutory/legislative regulations, SOP’s, operational standards, policies, and practices.

Technical Skills and Experience

The following skills and experience or the equivalent of such will be required:

•  National Senior Certificate (Grade 12) is essential
•  1- year cashier operational experience
•  Basic knowledge of MS computer literacy, Proficiency in MS Excel
•  Knowledge of airport environment

Competencies

•  Communication
•  Interpersonal skills
•  Attention to detail
•  Planning and Organizing
•  Decision making
•  Problem solving