CCTV and Alarm Technician – West Coast Job at Fidelity Services Group

Full Time Engineering / Technical

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Job Location : Cape Town, Western Cape, South Africa

Application Deadline : February 09, 2026

QUALIFICATION & EXPERIENCE:

  • Matric or equivalent
  • Minimum 5 years’ experience as an alarm technician
  • Extensive programming, wiring, installations and fault finding experience

JOB REQUIREMENTS & OTHER ATTRIBUTES:

  • Valid driver’s licence essential
  • Must be PSIRA registered (Grade C)
  • Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Telecom systems
  • Knowledge of CCTV, Intercom systems and access control advantageous
  • Able to work standby as and when required

INTERNAL CLIENTS:

  • Installations
  • Servicing
  • Investigations
  • Operations
  • Technical Trainer

EXTERNAL CLIENTS:

  • FADT customers
  • Suppliers

Duties (Technical):

  • Perform alarm installations as per quotation
  • Program alarm panels / system as per specifications
  • Issue clients with quotes on site for additional equipment if necessary
  • Plan the cable runs with the wireman
  • Obtain customer codes before attending a call daily and when on Standby
  • Complete handovers
  • Complete invoices and job cards after every installation
  • Provide feedback to Manager / Supervisor and Call Centre upon completion of a call

Performance Standards (Technical):

  • Ensure that installation corresponds to Sales Rep’s quotation
  • Ensure that alarms are programmed according to FADT prescribed standards
  • Ensure that the correct details are quoted
  • Adhere to SHE requirements at all times
  • Ensure that the correct customer details are obtained prior to attending the call
  • Ensure that handovers, invoices and job cards are completed accurately and within prescribed standards
  • Ensure that feedback is provided timeously to the relevant parties

Duties: (General):

  • Download cites every morning
  • Keep stock up to date and assist storeman with stock take
  • Keep the company vehicle clean
  • Submit petrol slips

Performance Standards (General):

  • Ensure that stock is up to date at
  • Ensure that stock is up to date at all times and report any discrepancies
  • Ensure that the company vehicle is clean at all times
  • Ensure that petrol slips are submitted weekly

Competencies (technical & behavioural):

  • Action Oriented
  • Priority setting
  • Customer Focus
  • Planning
  • Interpersonal savvy
  • Approachability
  • Functional / Technical Skills
  • Delegation
  • Action orientated
  • Informing
  • Planning
     

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