Key Performance Areas Include:

• Apply a structured change management approach and methodology for the people side change efforts.
• Implement change management strategies based on situational awareness of the details change and the groups being impacted by the change.
• Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.
• Conduct readiness assessments and change impacts assessment, evaluate results and present findings in a logical and easy-to-understand manner.
• Implement targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
• Support the execution of plans by employee-facing managers and business leaders.
• Monitor and manage measurement systems to track adoption, utilization and proficiency of individual changes.
• Identify resistance and performance gaps, and work to develop and implement corrective actions
• Implement reinforcement mechanisms and celebrations of success.
• Work with communication, HR and OD in the formulation of particular plans and activities to support project implementation when required.
• Manage change champion network
• Collaborates with Business Analyst, Technical Team within a project to obtain information required to develop training materials on all aspects of the product
• Delivers Training Programs / Modules based on training plan requirements and according to a project -driven schedule