Chief Revenue Officer needed at FNB South Africa

Job Description
Hello Future Chief Revenue Officer

• FNB Connect and Service Provider is looking for a dynamic and highly skilled Chief Revenue Officer to join their team. The successful applicant will be required to align and optimize the entire customer experience with the aim of increasing revenue by holding a long-term perspective, understand, and embrace the differences between sales and marketing, and streamline how these departments work together.
• They will also be responding for driving and enabling the cohesion between departments by placing the right tools, metrics, and strategies in place that will have a significant impact on revenue growth and will also be responsible for all activities that generate revenue by integrating and aligning marketing, sales, customer support, pricing, and revenue management.

Are you someone who can: 

• Define and develop integrated sales strategies for different customer segments.
• Develop and communicate growth strategies with C-level executives and the board of directors and drive strategic relationships with relevant peers to enable optimization of the business value chain.
• Drive shareholder value through profitable and integrated frameworks, guidelines and optimization plans.
• Ensure business strategy of area of accountability is adequately budgeted for to drive the financial performance of the business.
• Have a deep understanding of revenue funnels, data and trends and using the data to draw insights and find innovative opportunities for growth and drive revenue targets and market share growth by identifying new markets, customer segments, products and services by using insights and knowledge gained from high level reports to influence direction of the business to ensure organization performance against long-term strategy and make necessary adjustments.
• Set up and optimize the processes that contribute to revenue growth in all revenue generating team which include Marketing, Sales, Product, Pricing and Customer Success.
• Integrate sales and marketing as well as any other process that maximizes the returns on marketing investment.
• Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships.
• Ensure that the customer is at the center of the business philosophy, operations and ideas.
• Maintain communication and relationships across organizational functions in order to work with different departments and manage the revenue generation through those departments.
• Manage all revenue channel development and introduce new sales channels.
• Forecast revenue generation and the strategies required and planning accordingly.
• Develop, execute, and lead go-to-market sales and marketing strategies and work with large strategic enterprise accounts – high-tech, financial services, healthcare, insurers.
• Close large account deals in the above sectors initially with a view to growing the sales team and implementing sales playbook.
• Recruit and scale the sales team; as well as setting revenue targets for those in your team and creating a culture of innovation.
• Manage your team’s sales pipeline, ensuring the revenue generation model is leading to sustainable growth.
• Develop a people development plan for area of accountability to support Business and Group strategies.
• Lead implementation of performance management plan that optimizes delivery and builds a culture of recognition and fairness across the business area.
• Align own development to industry trends and development and influence development strategies of the business.
• Encourage, establish and maintain strategic relationships across multiple functional areas to enable collaboration and knowledge sharing across function.
• Demonstrate leadership by providing strategic direction, fostering high ethical standards in meeting Organizational vision and goals, and design and implement strategies that maximize employee potential.

You will be an ideal candidate if you have: 

• Relevant Undergraduate or Postgraduate Degree
• 6 – 8 of experience in the Telecommunications and/or Banking sector.
• Great Communication and influential skills

You will have access to: 

• Opportunities to network and collaborate
• Challenging work environment
• Opportunities to innovate

We can be a match if you are:  

• Curious & courageous – you’re driven by always wanting to know more and learn more and you’re brave enough to.
• Obsessed with mastery – you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Adaptable, curious and willing to learn.
• Passionate in providing insights.
• Thrive in a collaborative environment.