Chocolate Advisor Position – Third Key Holder (Sandton Boutique) needed at Lindt and Sprungli
Job title : Chocolate Advisor Position – Third Key Holder (Sandton Boutique)
Job Location : Gauteng, Johannesburg
Deadline : October 23, 2024
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Key Responsibilities
- Demonstrates leadership amongst peers by demonstrating personal customer service and selling skills, participating and being fully engaged with the team
- Supervise employees to complete tasks and achieve goals in the absence of Store Management
- Manage shop floor and drive sales by addressing customer concerns, motivating and training employees
- Ensure that merchandising is as per LINDT standards, daily stock replenishment takes place, marketing communication is in order, store cleanliness is as per LINDT standards, all operational tasks completed
- Open and close the store following proper procedures documented in the opening and closing checklist
- Ensure doors are opened/closed properly
- Complete the necessary banking according to the proper procedure
- Execute lead cashier responsibilities such as returns, exchange, expenses
- Remain current on all company policies and ensure that all policies, standards, and procedures are maintained and followed in a consistent manner
- Stays current and up-to-date on all store systems
Product Knowledge
- Comprehensive understanding of products including, but not limited to, product specifications (handling, ingredients, storage, allergens)
- Product pricing, packaging, and category performance knowledge
- Comply with product management and handling procedures
- Compliance with food and hygiene and safety standards practicing good hygienic practices
General
- Work ethic to reflect the Lindt values and standards as outlined in the Credo and Lindt Policies & Procedures. Lead by example ensuring a harmonious and productive environment
- Record sampling and wasted products actively quality controlling products
- Ensure all fixtures, glass cabinets, and floors remain clean and tidy throughout the day
- Ensure body language, mannerisms, and physical and verbal presentation uphold the company image and grooming policy
- Accepting courier deliveries and confirming all items are received against the invoice
- Assisting in stock counts
- Unpacking, moving, and restocking products
Work, health, and safety
- Comply with all work health and safety requirements
- Report damaged or dangerous equipment or property to management
Manual Handling
- Repetitive lifting and moving of Lindt stock which can weigh up to 12kgs per unit
- Moving stock from storerooms to front of house
Requirements
- Confident and interactive with a friendly disposition
- Excellent communication skills with a strong work ethic that can represent a premium brand
- Responsible and accountable in achieving individual goals and budgets
- Good time management skills (multi-tasking and prioritizing
- Grade 12
- Customer Service background
- Polite and patient
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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