Claims Adviser needed at Huntswood

Save 4 weeks ago

Job title : Claims Adviser

Job Location : KwaZulu-Natal, Durban

Deadline : November 11, 2024

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Job Responsibilities

  •  You will always make sure, that the customer’s interest comes first, whilst providing exceptional customer service.
  • You’ll have experience in both outbound and inbound calls, as well as experience of running cases from start to finish. 
  • It is important to engage and communicate effectively, ensuring their complaint is resolved in a timely manner.
  • You will be required to lodge claims, update details and make adjustments or cancellations. 

Job Requirements

  • National Senior Certificate (Grade 12)
  • Clear Credit and Criminal record
  • 1- 2 years’ experience in Insurance Claims (Local or International)
  • Proven experience in the insurance space
  • Proven track record of high performance
  • Excellent command and use of English, both written and Verbal
  • Attention to detail.
  • Strong analytical and numeric skills

Required Skills

  • Assisting customers with their insurance claims.
  • Handling customer enquiries via email and telephonically.
  • Proactively identify issues and problems before they arise.
  • Assist with escalated calls and complaints in line with procedures.
  • Providing world class customer service to international clients.
  • Working with various parts of the business to resolve issues

 Preferred Skills

  • RE 5
  • FAIS

Required Knowledge

  • Computer literate

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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