Job Expired
Claims & Customer Experience Expert – (Australian hours) – (Stellenbosch) needed at Datafin Recruitment
Job title : Claims & Customer Experience Expert – (Australian hours) – (Stellenbosch)
Job Location : Western Cape, Stellenbosch
Deadline : September 06, 2025
Quick Recommended Links
DUTIES:
- Provide an end-to-end service where you facilitate the whole process from contacting the client to gathering information/evidence, reviewing and validating the evidence, quoting the correct replacement/s, and then facilitating the replacement process.
- You will have to manage and deliver a superior claims service to ensure that all claims are investigated and settled within the limits of the policy coverage.
- Provide support to the AU / NZ team by providing technical claims and bicycle knowledge.
REQUIREMENTS:
- Passion for providing excellent customer support
- Ability to manage end-to-end claims processes
- Ability to detect fraudulent claims
- Understanding of policy and regulatory compliance
Preferred/Desirable Requirements (any of the following):
- Experience in the cycling industry
- Insurance knowledge
- A three-year degree (in any field)
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
- Customer Service jobs
- This job has expired!
Disclaimer: MRjobs.co.za is not an employer and does not directly offer jobs. We share available opportunities from verified sources to help job seekers. Please do your due diligence before applying. We are not responsible for any transactions, interviews, or outcomes from third-party employers.
