Description

Icebolethu Group, South Africa’s second largest Funeral Assurance Group providing a centre of excellence and a leading provider of dignified burial solutions has a vacancy for a Claims Manager, in Durban- KwaZulu Natal.

Job Functions

• To oversee the processing and approval of all claims
• To ensure that the validity of claims is assessed and confirmed, also claims procedure is handled efficiently, accurately.

Responsibilities include

• Claims unity Strategy
• Collaborate with the core business admin manager in setting up performance accountability systems and claims operations balance score card in consultation with all stakeholders
• Claims Operations strategy
• Claims Operational Excellence
• Growth and sustainable Plan
• Strategic Risk and Audit Register

Qualifications required for the position

• Grade 12
• NQF Level 7 Qualification Business administration/ Related field
• 3 years of experience as an insurance claim adjuster, or claims supervisor one of which was a leadership position.
• 2 years in a management / or supervisory role
• Clear ITC
• Clear criminal record
• Own reliable transport and cell phone
• RE – 5 Qualification will be an advantage

Skills required for the position

• Analysing skills
• Collaboration skills
• Mentoring
• Liability
• Inspirational leadership
• Integrity
• Performance oriented
• Claims processing
• Customer service