Clerk Customer Services – Uniondale needed at Absa Group Limited

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Job title : Clerk Customer Services – Uniondale

Job Location : Western Cape,

Deadline : November 04, 2024

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Job Summary

  • To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Seychelles. Please contact Reward for details.

Job Description

  • Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests |
  • Support the development and maintenance of processes in Customer Services Centre:
  • Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes |
  • Monitor and control risk associated with the Customer: Ensure that all activities performed in providing Customer Services comply in all respects with Absa’s risk and compliance policies and procedures as well as legal and regulatory requirements |
  • Stakeholder Management: Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively |
  • Self-development: Owning and being proactive about own training and development | : | : | :

Education

  • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Customer Service  jobs
  • This job has expired!

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