Clerk: Pay Points – FINA19956 needed at City of Ekurhuleni

Minimum Requirements

• Grade 12 or relevant equivalent NQF Level 4 qualification
• 1 year experience in financial environment

Core Responsibilities

• Execute and contribute to the effective control and coordination of financial and accounting activities within the Pay Point
• Liaise with clients in respect of account payments, credit control, debt management or indigent enquiries
• Assist with maintenance of client accounts
• Create new accounts for new debtors on the financial system
• Assist with the safekeeping of financial records
• Attend to written and telephonic enquiries by account holders
• Ensure that clients whose payment extensions have been approved do not receive any final notices or cut off notices
• Ensure that meters are captured on the correct account number and that those accounts are levied correctly
• Check and confirm correctness of meter readings and service tariffs as well as establish the usual average consumption for water and/or electricity for a specific debtor
• Capture final readings and ensure correct billing of accounts
• Attend to any relevant credit control and billing duties as requested by the superior by executing the instruction when necessary
• Maintain customer service orientation