Job title : Client Liason
Job Location : Gauteng, Johannesburg
Deadline : November 02, 2024
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Key Performance Areas: (not totally inclusive):
- Attend to all customer complaints
- Give accurate and timeous feedback to clients on complaints received
- Advising clients of ETA’s, possible late comings and possibly no service
- Answering the phone and taking messages
- Keeping client data base updated at all times
- Assist the control room with monitoring trucks/taking data etc. if and when required
- Perform any supervisory ad-hoc duties if and when required
- Maintaining all documentation and administration duties
Minimum Requirements:
- Clear criminal record
- PSIRA registered grade C is advantageous
- Computer literacy and proficiency in Microsoft Word, Outlook and Excel; and Outlook
- Previous CIT control room experience is advantageous
- Knowledge of the CIT industry is advantageous
- Willing to work long hours
- Excellent verbal and written communication skills
Other Personality Attributes and core competencies:
- Must be honest and reliable
- Must have excellent verbal and language abilities
- Must be able to communicate via email to clients
- Must be self- motivated
- Pay attention to detail
- Customer service and relations
- Ability to work without supervision
- Self-development
- Communication skills
- Customer focus
- Teamwork
- Problem solving
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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