Job title : Client Relations Administrator
Job Location : Gauteng, Centurion
Deadline : October 26, 2024
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Minimum Requirements
- Degree/Diploma qualification ideally in Law or Compliance and Risk
- At least 3-4 years experience in Compliance
- Strong Knowledge of FICA, AML and KYC
- Management of databases
- Self learning
- Attention to detail
- Good, clear and concise written and verbal communication skill
- Team player and self motivate
- Technical problem solver
- Proficiency in MS Office
- Proficiency in Inprotech
- Sense of urgency to meet deadlines
- Time efficient
- CIPC online
Duties and Responsibilities
- Strict maintenance of Names database
- Monitoring shared mailbox and responding to Names requests and queries
- Opening new creditor entries
- Opening of applicant name entries
- Opening of new instructor entries
- Adding of attention names to instructor entries
- Correcting name entries
- Creating new joiner entries
- Updating leavers details on names database
- Reviewing spylist and addressing with users
- Reviewing client’s standing instructions and updating the Names database
- Reviewing client’s names-related enquiries and routing to the correct department/PHM
- Consolidating multiple name entries
- Filing correspondence on DMS / physical files with any SI and names-related queries
- Providing training to staff on Names database and maintenance of Name dept training manual
- Any other ad hoc duties relating to Names database
- Opening FICA cases and checking compliance
- Sending letter of engagements and FICA forms to new clients
- Sending FICA forms to all clients who are not yet FICA compliant
- Monitoring FICA shared mailbox and responding to requests and queries
- Updating the FICA case for debtors
- Ensuring that the correct FICA documentation is provided
- Requesting outstanding FICA forms from client, sending reminders
- Updating FICA case with clients FICA compliance
- Assisting the accounts departments with FICA queries
- Assisting staff with FICA non-compliant matters
- Providing FICA training to new joiners and maintenance of the FICA dept training manual
- Attending to any requests from FICA Compliance Officer ?
- Testing Inprotech Names and FICA rules and sql reports
- Global Case updates for names-related changes on Case
- Adding of attention names and client references to Case
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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