Job Requirements

• Act as the primary point of contact for clients
• Build and maintain strong relationships with clients
• Understand client’s needs and develop customized solutions to meet them
• Provide guidance and support to clients to ensure their success
• Monitor client satisfaction and identify areas for improvement
• Collaborate with other members of the CrewBloom team to optimize client experiences
• Manage and respond to client inquiries and concerns in a timely and professional manner

Required Skills and Experience

• Bachelor’s degree in Business Administration or any equivalent
• Minimum of 3 years of experience in client success, account management, or client management
• Knowledge of the staffing and recruiting industry
• Excellent communication skills, both written and verbal
• Demonstrated ability to build and maintain client relationships
• Strong problem-solving skills
• Proactive and able to work independently

System Requirements

• At least 15mbps for the main internet and at least 10mbps for backup
• A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
• Note: Back-ups should still be able to function when there is a power interruption
• A webcam
• Noise-canceling USB Headset
• Quiet, Dedicated Home Office
• Smartphone