Job Function:

The Solution Designer interacts with the business stakeholders and subject matter experts to understand payroll compliance requirements. The solution designer gathers requirements and translates these requirements into technical specifications to ensure that the PaySpace system is always legislatively compliant. A solution designer ensures that once technical specifications are applied by the Development team these specifications are pre-tested before handing them over to the test engineer. A solution designer ensures that all internal stakeholders are upskilled to ensure continuity of service offering to the PaySpace customer base.

 

Duties and Responsibilities

Compliance Best Practice

• Ensure PaySpace ISMS Standards are always adhered to.
• Analyses legislative payroll requirements and verifies business, legal and system requirements through proper research.
• Identify potential compliance vulnerability and risk areas and escalate to the Head of Compliance for resolution.
• Anticipates future business requirements and system requirements as far as possible through research and analysis activities.
• Engages in first-line testing before the development goes into the formal Quality Control phase.

Process Improvement

• Identify ways to enhance compliance-related processes by identifying touch points across the business in efforts to improve efficiencies.
• Communicates continually with the Head of Compliance, developers, and test engineers on areas of development or issues experienced during the development cycle.
• Communicate user experience improvement recommendations to the team.
• Discusses detail of requirements to ensure a full understanding of expectations.

Relationship building

• Actively participate as a member of the PaySpace Product Compliance Team.
• Coordinate with the business teams and partners to resolve identified issues.

Training and coaching

• Ensure all new release updates and changes in compliance legislation are communicated to the rest of the business to maintain service delivery and minimize risk.
• Ensure knowledge gaps are identified in the greater team to improve the quality of support and advice given.
• Ensure the wider PaySpace team is upskilled on all legislative payroll compliance.

Compliance operations

• Identify ways to enhance compliance-related processes by identifying touch points across the business in efforts to improve efficiencies.
• Creating specs on PaySpace Microsoft Team Foundation Server.
• First-line testing legislative statutory tasks.
• Ad-hoc QA testing.

Documents Library/Hub

• Country-specific Statutory reports Specifications
• Legislative release notes and preliminary release notes.
• Product User Guide with latest statutory elements per country.

Reporting

• Report daily in stand-up on all compliance matters.

Requirements

• Relevant tertiary qualification
• Thorough understanding of Payroll and HR legislation that regulates Payroll and HR processes.
• Thorough understanding of the process of analysing business requirements within the development environment.
• Software business analysis experience (advantage)
• Software product functional testing (advantage).
• Experience with PaySpace software (advantage).
• Experience as a compliance test engineer at PaySpace (advantage)

Core Skills:

• The ability to conduct a thorough needs analysis and come up with a suitable solution (analytical thinking competencies).
• The ability to effectively manage your own time.
• The ability to deal with the pressure of meeting targets or deadlines within a fast-paced environment.
• Above average attention to detail, and the ability to work in an organised and structured manner.
• The ability to identify a problem, analyse the possible causes and consequences, and implement strategies and initiatives to address these areas.
• Self-motivated and proactive.