Conciliator: KZN Job at Community Schemes Ombud Service

Job Description

• Prepare and issue Notices of Set down for all Conciliation hearings inviting parties to a formal conciliation hearing
• Chair the conciliation sessions and assist parties to find a resolution.
• Draft a Settlement Agreement and ensure that it is signed by both parties.
• Prepare and Issue Notices of Non-Resolution and Referral to Adjudication on all disputes that are not resolved.
• Excellent case management and closure of all matters within the prescribed time limit.
• Perform administration within accepted standers and submit reports to the Complaints Manager.

Job Requirements

• Bachelor’s degree in Law (NQF 7)
• 3 – 5 years of experience in the dispute resolution environment
• Administration skills
• Self-starter
• Attention to detail
• Presentation skills
• Understanding of the case management process.
• Knowledge in the reporting and processing of cases in the dispute resolution environment.
• Knowledge of current professional standards and of the Community Schemes environment.
• Knowledge of the CSOS Act and other legislation.
• Understanding of systems and information systems.