Consultant, Cash (Level 1) -Paarl, 45 Lady Grey Street needed at Standard Bank Group

Job Description

• To attend to any cash related matter (e.g., walk-in customers, ATM’s) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

Qualifications

Mandatory Qualifications

• Matric certificate
• National Certificate in Banking (NQF5 FAIS recognised qualification)

Required Experience:

• A minimum of 1-2 years of relevant experience is imperative.
• Candidates must demonstrate extensive and comprehensive branch banking experience. It is essential that applicants possess a thorough understanding of the bank’s established policies and procedures, particularly in relation to teller operations and frontline support. Proficiency in managing bulk cash transactions and ATM operations is non-negotiable. A robust grasp of legal aspects pertaining to cash handling is mandatory. Furthermore, candidates are required to exhibit an in-depth knowledge of the functions performed by various departments within the branch structure.

Additional Information

Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Examining Information
• Following Procedures
• Managing Tasks
• Producing Output
• Providing Insights
• Understanding People
• Upholding Standards

Technical Competencies:

• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)