Job title : Consultant, Complaints Remediation
Job Location : Gauteng, Johannesburg
Deadline : October 18, 2024
Quick Recommended Links
Job Description
- To analyse and interpret all customer service failures logged across Business and Commercial Clients South Africa and its value chain in order to identify problem areas that require further investigations and put pro-active measures in place to prevent reoccurrences.
Qualification
- Relevant Banking Degree
Experience
- 3-4 years experience of working in a Financial Services environment with knowledge of its associated products, processes and systems
- Experience in complaints management and application of complaints regulations (e.g., Financial Sector Conduct Authority, Treating Customers Fairly, etc.)
- Experience in data analysis, problem identification and reporting
Additional Information
Behavioural Competencies
- Convincing People
- Embracing Change
- Making Decisions
- Thinking Positively
- Articulating Information
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
- Banking jobs
Apply for job
Related Jobs
Email Me Jobs Like These
New Job Alert
Never miss a chance!
Let us know your job expectations, so we can find you jobs better!
Showing 1–10 of 23 jobs
