Contact Centre Agents needed at Badger Holdings Ltd

What You’ll Be Doing

• Relationship Builder: Forge and maintain strong connections with motor dealerships nationwide.
• Account Management: Act as the go-to contact for dealerships—answer queries, resolve issues, and boost satisfaction.
• Sales Enablement: Drive sales through inbound and outbound calls to your dealer network.
• Problem Solver: Tackle dealer challenges with confidence and care.
• Performance Tracker: Keep your portfolio thriving with updated CRM entries and proactive engagement.
• Team Player: Collaborate closely with internal departments to deliver outstanding service.

What You Bring

• People Skills: Comfortable talking to all types of personalities, from cool to complex.
• Drive: Goal-oriented, resilient, and won’t take “no” as the final answer.
• Passion: You genuinely care about people, and epic service levels. A love for all things car related will be an advantage.
• Experience: Previous customer-facing or account management experience is a plus (especially in sales or motor industry) but not vital, we have robust onboarding programmes.  
• Tech Savvy: Proficient in MS Office and CRM tools, WhatsApp and generally computer and data literate.
• Qualifications: Matric essential. Post-matric studies a bonus.