Job Expired
Job title : Control Room Manager
Job Location : Western Cape, Cape Town
Deadline : August 31, 2025
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Minimum Requirements:
- 3+ years’ experience in a Control Room, IT Ops Centre, or SOC environment
- 1–2 years in a supervisory or lead role in a 24/7 operation
- Strong grasp of incident escalation workflows and real-time monitoring
- Proficient with tools such as Zabbix, PRTG, or SolarWinds
- Technical knowledge of networks, firewalls, VPNs, CCTV/NVR systems
Preferred Certifications:
- Zabbix Certified Specialist
- CompTIA A+/N+
- PSIRA Control Room Operations Certificate
Technical Responsibilities:
- Manage shift schedules and ensure SLA adherence
- Oversee incident response and technical escalations (Tier 2)
- Ensure accurate logging and reporting of alarms and incidents
- Drive SOP compliance, stakeholder communication, and continuous improvement
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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