Control Room Operator needed at Fidelity Services Group

• A vacancy exists for a Control Room Operator stationed based at the Secunda Branch. The position will report to the Senior Manager.  The main purpose of the position is to ensure Surveillance operations and report on it. 

Requirement: 

• PSIRA grade B/A renewed. 
• Have at least 3-5 years Control Room environment experience actively working as an Operator. 
• Fully computer literate (Outlook, Excel, Word, What’s App) and has the ability to work their way around and understand when being taught how to use other software programs. 
• Good administrative skills. 
• Security Experience – Observe, act and report. 
• Excellent Observation and reporting skills. 
• Excellent English written and verbal communication skills. 
• Contactable references. 
• No criminal record (This will be verified) 
• Reliable and sober habits. 

Main duties & Responsibilities: 

• Establish and sustain effective risk management. 
• Establishment and maintenance of an effective information network to investigate prioritized crime threats.  
• Establish and sustain an effective risk management process in allocated micro work environment to identify and reduce crime enabling factors. 
• Complying with Standard Operating Procedures of the Site. 
• Managing all aspects of the control room. 
• Updating the incident register on a daily basis. 
• Able to exercise and maintain discipline. 
• Key Control 

Behavioral Competencies: 

• Critical Thinking 
• Self-discipline 
• Active Listening 
• Complex problem solving 
• Social Perceptiveness 
• Good communication, planning and organizing skills. 
• Ability to work independently and with own initiative.