Job Purpose

• To coordinate an integrated facilities management service to a diverse and complex business environment.
• To ensure the integrity, functional performance and legislative compliance of all SARS buildings and other fixed and moveable assets, on an office(s) assigned basis and provide business support and logistic services to the SARS business units to a standard and performance that enables the SARS business operations to operate optimally.

Education and Experience

Minimum Qualification & Experience Required

• Relevant National Diploma / Advanced Certificate (NQF 6) AND 2-3 years’ experience in a similar environment, of which 1-2 years at knowledge worker level
• Senior Certificate (NQF 4) AND 5 years related experience, of which 1-2 years at knowledge worker level.

Minimum Functional Requirements

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
• Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
• Identify and direct facilities related problems to the Property Department for resolution and provide needed support to resolve.
• Ensure that contractors/service provider’s performance is in accordance with SLA’s for the assigned SARS offices.
• Assess all property developments for suitability and compliance to legislative prescriptions and if compliant, to accept the building for occupation and normal business operations.
• Implement and ensure compliance to developed FM operations strategy, policy, standards, processes and controls in the assigned offices.
• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.