Key Accountabilities:

• Developing customer communication including customer letters, FAQs and ensuring these are accurate by liaising with various internal divisions (CVM, Marketing, Care Teams, Legal, GE and Channel Teams)
• Manage content on the MTF portal including the MTF Info mailbox and social media platforms
• Research and write briefing documents
• Keep abreast of media trends and keep media lists updated
• Compile monthly and campaign media reports
• Coordinate markets and manage monthly CA workshops, agendas and key market updates – this includes supporting in-country teams with ad-hoc communication requirements i.e. press releases, proof reading, academy / business requests such film festival / awards entries etc.
• Support the Senior Communication specialist on all key ? projects and deliverables
• Research and discovery to gain insight for new projects, brainstorming ideas and concepts to ensure creative and differentiated content.
• Coordinate and consult with other relevant marketing and communications functions to align content plans and drive one brand message and collaboration within company and the broader business.
• Align the communication plan to support products, launches, events and promotions
• Collaborate with the relevant stakeholders to implement marketing initiatives, through defining the target audience, various stakeholders, and appropriate messaging

Qualifications:

• A B-Degree in Journalism, Communications or Media.

Experience:

• Minimum of 3-5 years’ experience specialising in communication
• Minimum of 3 years in a similar role or agency experience
• Excellent interpersonal and communications skills
• Must have excellent writing and editing skills
• Exceptional public speaking and presentation skill capability are an advantage