Corporate Governance Insurance Administrator needed at Hire Resolve

• Are you a seasoned Insurance Administrator with a minimum of 5 years of commercial short-term insurance experience, particularly strong in claims management and regulatory compliance?
• Our client, a leading Diversified Corporate Group, is seeking a meticulous Corporate Governance Insurance Administrator to safeguard the Group’s operational and financial integrity. This pivotal role involves proactively managing claims, coordinating annual renewals, and ensuring strict compliance across a complex portfolio of assets.
• You will act as the central liaison between directors, external brokers, and internal site managers, demanding exceptional organisational skills, analytical rigor, and professional discretion.

Key Responsibilities:
Claims & Risk Management

• Claims Oversight: Manage, process, and report on all insurance claims across the Group on a daily basis.
• Trend Analysis: Review claims history and data to identify trends, risk areas, and recommend appropriate mitigation strategies.
• Central Liaison: Serve as the primary contact for all insurance-related queries from internal departments, site/resort managers, and external brokers.

Policy, Renewals & Assets

• Policy Maintenance: Ensure all entities maintain appropriate, cost-effective coverage. Manage and update policy amendments and schedules (monthly).
• Asset Register: Maintain and update the Group’s comprehensive Asset Register/Schedule for all insurance purposes.
• Renewals: Lead and coordinate the annual insurance renewal process and property valuations.

Governance & Compliance

• Meticulous Records: Ensure all insurance records and processes are audit-ready and support the Group’s governance functions.
• Board Reporting: Prepare executive-level reports and documentation for board-level review.
• Knowledge Transfer: Lead and arrange insurance training for new administrators and site/resort managers, and update internal Standard Operating Procedures (SOPs).

Minimum Requirements:

• Experience: Minimum of 5 years of commercial short-term insurance experience, with a strong focus on claims management.
• Regulatory Status (Essential): Must be CPD compliant and possess the following regulatory qualifications:
• Regulatory qualification equivalent to RE5.
• Certificate of Proficiency (CoP) – NQF Level 4 (FAIS compliance).
• Higher Certificate in Short-Term Insurance NQF Level 5 (allowing IISA Licentiate membership).
• Skills: High attention to detail, analytical rigor, strong negotiation and communication skills, and advanced proficiency in MS Excel, Word, and insurance systems.
• Attributes: Proven ability to manage multiple entities and strict deadlines. Must exhibit professional discretion and high emotional intelligence.