Main job purpose

• To monitor and control the debtors accounts to ensure that payments are made in accordance with the Group credit policy and procedures.

Main Objective

• To check and allocate payments correctly according to customer remittances in order for debtor’s accounts to be accurate and up to date.
• To monitor, investigate and ensure payments are made by the customer timeously in order to control overdue accounts in all debtors functional areas; (A-Zs, Digicall, Consolidated, COD’s). 
• To ensure that all customer statements, invoices with supporting documents are sent to the customer timeously.
• To administer and control the digital collection process (recon).
• To facilitate the handover of accounts to legal.
• To ensure adherence to the refunds and overpayments process so as to support business administration.
• Administration, data management and filing.
• To adhere to the month-end process and to ensure debtors accounts accuracy.
• To adhere to and assist with the Financial year end process and audits by providing relevant and accurate information.
• To adhere to any other reasonable work related instructions/tasks/activities issued by management.   

Critical job requirements
Qualification(s)

• Grade 12
• Diploma in Creditor Control Management (or equivalent)  

Knowledge

• Accounting
• SAP
• Knowledge of the Credit Act  

Skills

• Logical Thinking
• Problem Solving
• Communication Skills
• Telephone etiquette
• Business writing skills
• Diplomacy and tact
• Detail Conscious
• Emotionally controlled
• Computer skills
• Proactive
• Listening skills 

Experience

• 3 years as Credit Controller
• 3 years in a FMCG environment