KEY TASKS

• Verify validity of account discrepancies by obtaining and investigating information from sales, trade promotions and customers
• Resolve valid or authorised deductions by entering corrections to customer accounts
• Ensure timely payments of debts
• Respond to customer queries
• Dealing with internal queries about payments, ensuring customers pay on time
• Ensure that the service offering provided satisfies customers   
• Meet the cash & debtor days targets set by the company
• Ensure that all transactions are compliant with the company’s policies
• Adhere to and support the company’s vision, mission and values without compromise or exception
• Provide ad-hoc reporting as and when requested by management
• Undertake account reconciliations as required
• Send out customers statements timeously
• Ensure monthly processing deadlines are met by working overtime as and when required
• Release orders timeously to prevent any delays in deliveries
• Support the General Manager on releasing orders after hours
• Fully responsible of maintaining the National Retail Debtors Book

JOB REQUIREMENT

• Matric (Grade 12)
• Financial Qualification
• 5 years of experience in Credit Controlling.
• Strong in reconciliation
• Computer literacy: MS Office suite (Outlook, PowerPoint, Excel, Word), SharePoint and WMS (Johannesburg branch only)
• Communicate with staff at all levels; communicate with persons outside the organisation; negotiate with customers; establish and maintain interpersonal relationships.
• Written comprehension – the ability to read and understand information and ideas presented through spoken words and sentences.
• Good communication skills – English is a prerequisite.
• Ability to read and write in English and any other language(s)
• Good personality, hardworking, teamwork, service orientated, creative, innovative, trustworthy, open to learn from feedback.