Responsibilities

What are we looking for?

• Process allocation of payment on system in line with documented policy.
• Conduct analysis of all overdue amounts by mid-month to effectively obtain collections.
• Ensure swift, efficient resolution of all customer queries internally and externally.
• Maintain accurate, updated monthly reconciliation.
• Maintain sound customer relations by resolving queries and follow-up on such customers through trade visits.
• Effective liaison with the sales forces to enhance knowledge.
• Keep up to date with trade activities.
• Effectively monitor customer status relating to payment and risk status (i.e. RD cheques, stop supplies) and notify branch controllers and customers alike.
• Ensure timeous resolution of customer claims.
• Ensure accurate claim processing.
• Customer visits to ensure resolution on outstanding queries & invoices

Qualifications

What will qualify you for this role?

• SAP knowledge.
• Finance Degree/Diploma or Credit Management Qualification.
• Credit Control background within FMCG environment. 
• Knowledge of export customers, UCR numbers, SAD500.
• Min of 2-3 years Credit Control experience.
• Excellent interpersonal and communication skills.
• Code 08 drivers licence.
• Aptitude for figures.
• MS Office literate.