Credit Risk Control Officer needed at Nedbank

Job Purpose

• We are looking for a Credit Risk Officer to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio/region thereby enabling Nedbank to reduce the Private Wealth impairment charge in line with the business strategy.

Key Deliverables

• Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.
• Implementing the collections strategies by effectively communicating with clients/bankers and negotiate repayment plans across all client portfolio of accounts and escalating to legal when necessary.

Job Responsibilities

• Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
• Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
• Implement sound credit risk management by providing advice on specialized credit risk matters to CRM’s and Credit managers
• Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
• Provide feedback daily/weekly/ monthly
• Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
• Build strong relationships with CRM’s and Credit manager’s by providing upskilling advice on credit processes, policies, and documentation.
• Sharing knowledge with all stakeholders.
• Manage own efficiency by drafting and implementing team’s strategies.
• Enhance processes by constantly seeking innovative improvements to the credit systems.
• Adapt to changes in Legislation by enforcing the compliance to the changes.
• Address issues raised in culture surveys by participating in the development and implementation of action plans.
• Create a client service culture through various required interventions.
• Support and encourage staff to participate and support corporate responsibility initiative.
• Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.

Essential Qualifications – NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Successfully completed NQF Level 6 or Higher in a Finance or Credit-related field

Minimum Experience Level

• Minimum 1 years’ experience in a Credit role in a Banking environment 
• Minimum 2 years’ experience collecting Arrears or Excess accounts.

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking procedures
• Business terms and definitions
• Business writing
• Cluster specific operations
• Data analysis
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge

Behavioural Competencies

• Adaptability
• Communication
• Collaborating
• Customer Focus
• Decision Making
• Managing Work

Deadline:26th June,2025