Job Location : Pretoria, Gauteng, South Africa
Application Deadline : February 09, 2026
Key Responsibilities
- Provide professional telephonic and electronic support to clients
- Handle customer queries with patience, empathy, and professionalism
- Resolve client issues quickly, accurately, and effectively
- Maintain accurate records of all client interactions and follow-ups
- Build trust through consistent and reliable service delivery
- Collaborate with internal departments to enhance the overall customer experience
Job Requirements
- National Senior Certificate (Grade 12)
- Excellent verbal and written communication skills
- Fluent in Afrikaans and English
- Strong interpersonal skills with a customer-centric mindset
- Computer literacy
- Ability to remain calm, professional, and solution-oriented under pressure
- Experience in customer service or a related field is advantageous
- Own reliable transport and a valid driver’s license
Key Characteristics
- Patient, professional, and dependable
- Able to work independently as well as within a team
- Proactive and solution-driven
- Strong listening skills with sensitivity to customer needs
- A natural communicator with a positive, service-oriented attitude
How to Apply for this job
Interested and Qualified candidates should Click here to Apply Now
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