8 hours ago
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Job title : Customer Care Manager (Modderfontein)
Job Location : Gauteng,
Deadline : November 17, 2024
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Description
- Set a clear mission and deploy strategies focused towards that mission.
- Develop service procedures, policies and standards.
- Mentor and develop customer service agents and nurture an environment where they can excel.
- Manage and adhere to the approved budget.
- Ensure that the department is aware of industry’s developments & apply best practices to improve.
Requirements
Qualifications:
- Grade:12 Matric Certificate
- Bachelor’s Degree in Business Administration
Skills:
- Customer focused (Internal and External).
- Advanced troubleshooting and multi-tasking skills.
- High level communication, interpersonal relations and negotiation skills.
- Strong ability to engage at senior management level.
Experience:
- Experience in the same/similar role – 5 years
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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