Customer Contact Coordinator needed at CHEP

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Functional HR Manager - Botswana needed at KPMG South Africa
Brand Designer needed at PepsiCo

CHEP’s job vacancy, Career and Recruitment

Job title : Customer Contact Coordinator jobs in Gauteng

Job Location : Gauteng, Johannesburg

Deadline : September 02, 2022

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Responsibilities include:

  • Maintaining a strong relationship with the customer through query resolution and proactive identification of potential issues
  • Customer account reconciliations
  • Conducting Online Visits and Scheduled calls and providing feedback and corrective recommendations to the customer and Business Manager
  • Identification and Investigation of credit equipment balances
  • Analysis and resolution of suspended movements
  • Investigate and resolve queries from the business & customers
  • Follow up with customer and business to ensure the recommendations are adhered
  • Accurate processing of client requests on Siebel
  • Electronic System Support to local client base
  • Manage the helpdesk function (if applicable)
  • General office administration such as switchboard, filing and other duties
  • Participate in Team Projects
  • Serve as backup for TEMS and other staff within the team
  • Assist in any other task as delegated by management.

Challenges

  • Working under pressure
  • Working in a team
  • Deadline Driven Strict SLA’s

Qualifications:

  • Matric & a Diploma Essential. Preferably studying towards a business-related degree.
  • Manual Drivers Licence

Experience

  • 3-5 years Basic Accounts & Reconciliation, including general office duties
  • 3 years Customer Service Experience

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply online

Functional HR Manager - Botswana needed at KPMG South Africa
Brand Designer needed at PepsiCo

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