Customer Service Clerk needed at Absa Group Limited
Absa Group Limited’s job vacancy, Career and Recruitment
Job title : Customer Service Clerk jobs in KwaZulu-Natal
Job Location : KwaZulu-Natal, Ulundi
Deadline : March 21, 2023
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Job Summary
- To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Botswana, Kenya. Please contact Reward for details.
Job Description
Providing customer service and support:
- Answer inbound calls and respond to written queries timeously.
- Managing all queries through to resolution ensuring that first call resolution is adhered to at all times.
- Resolve all complaints within agreed service level timeframes
Strict adherence to risk and compliance:
- Authenticate existing and third party customers and meet security measures, also in accordance to the National Credit Act.
- Strictly adhere to all risk and governance policies and procedures
Self-development:
- Owning and being proactive about own training and development
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now