Customer Service Registration Consultant – Customer Success needed at Sage
Sage’s job vacancy, Career and Recruitment
Job title : Customer Service Registration Consultant – Customer Success jobs in Not specified
Job Location : Not specified, Johannesburg
Deadline : August 29, 2022
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Job Description
A product Registration Consultant’s primary responsibility is to deliver excellent customer service, capture and maintain accurate customer product registration information on NetAdmin database, to provide accurate & complete registration information/ licenses or Product Activation keys to our customers in a highly pressurised environment. The Product Registration
Services department which falls within Customer Services will provide registration codes telephonically, via webforms & via email correspondence for Sage 300cloud suite, Sage CRM suite and Sage 200 Evolution suite/packages.
Key Responsibilities
- Strong customer service ethic and high attention to detail
- Strong trouble-shooting and excellent communication skills (both verbally and written)
- Patience with dealing with client queries and the ability to handle repetitive tasks
- The ability to work within a team as a team player
- Always be up to date with product changes and developments
- Cooperation and willingness
- Deadline driven and Ability to work under lot of pressure
- Conscientious, able to work with minimal supervision
- Ability to think outside the box.
- Teachable and hungry for knowledge
- Knowledge and experience of the following will be an advantages
- Knowledge or understanding of Sage 300cloud, Sage CRM and Sage 200 Evolution Packages
- Experience of these product Registrations or knowledge of other Sage product registrations
- Computer software navigation skills
- Knowledge of MS Office products i.e. Outlook, Word, and Excel
- Experience in NetAdmin
Qualification Requirements
- A degree or diploma in IT/ Software Development/ Accounting would be an added advantage.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply online