Customer Success and Support Representative needed at Salt South Africa
Salt South Africa’s job vacancy, Career and Recruitment
Job title : Customer Success and Support Representative jobs in Not specified
Job Location : Not specified, Johannesburg
Deadline : September 09, 2022
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About the role
- Be responsible for customer success
- Facilitate client engagements
- Organise their CRM (Customer Relationship Management) systems efficiently
- Meet with clients
- Field feedback and requests
- Work with the technical team to provide client feedback
- Assist with on boarding, installation, and training
- Process support requests and communicate resolutions with the client
- Assist with on site support and engagements where necessary
- Report on client health and status
- Hybrid working arrangement
About you:
- Strong client service skills
- Excellent relationship building and interpersonal skills
- Technical understanding of Software / Cloud Services
- The ability to manage multiple customer accounts
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply online