Key Purpose

• The main purpose of this role is to enable the business to have a high degree of assurance in data quality and to draw out insights from data to support management decision making.  This will be achieved by performing data & Standard Operating Procedure (SOP) audit and remediation related tasks, focussing mainly on Group Risk products and the data that feeds into the various departments. The candidate is required to work closely with the back-office admin team as well as product development, business analysts, business administrators and programmers.

Areas of responsibility may include but not limited to

• Assisting with data investigations and playing a supportive role to obtain data from clients and brokers.
• Capture data changes and updates required across business functions.
• Communicating the data remediation outcomes and results. This is achieved by putting together reports and visualizations like charts and graphs.
• Data quality monitoring and identify gaps across functional processes and trends to improve processes and quality.
• Maintain required levels of data quality, accuracy and completeness.
• Liaison with both internal and external clients to ensure resolution of data queries.

Personal Attributes

• Self-starter with a high attention to detail and able to multi task
• Good data Analytical skills and problem solving
• Good written and verbal communication
• Customer Focus
• Planning, prioritising and organising
• Teamwork/Collaboration
• Results and solutions driven; execution focused

Education and Experience

• Matric with Maths
• 1-3 years’ experience working in a data capture role.
• Experience working with large sets of data and remediation.
• MS Office experience with Advanced Excel