About the Role

• The Debtors Clerk is responsible for ensuring accurate and timely invoicing of hotel partners for commission on bookings made by our agents. This role involves monthly invoicing, following up on outstanding amounts and ensuring efficient collection processes.

Responsibilities

Invoicing & Revenue Collection:

• Generate and issue invoices to hotel partners for commission earned on bookings.
• Ensure invoices are accurate and in line with contractual agreements/agreed commissions.
• Process credit notes and adjustments where necessary.

Collections & Follow-Ups:

• Monitor outstanding invoices and proactively follow up with hotels for payments.
• Communicate professionally with hotel partners regarding overdue accounts.
• Escalate unresolved debts in line with company policies.

Compliance & Documentation:

• Ensure all invoices and financial records comply with company policies and tax regulations.
• Maintain proper documentation for audit and compliance purposes

Skills, Experience & Qualifications

• Matric with a Minimum of 2 years of experience in accounts receivable or debtors management
• Diploma or degree in Accounting, Finance, or a related field (preferred).
• Experience in the travel, hospitality, or online booking industry is an advantage.
• Very strong attention to detail and accuracy.
• Good understanding of invoicing and accounts receivable processes.
• Proficiency in accounting software (e.g., SAP, Xero, QuickBooks, or similar).
• Excellent communication and negotiation skills.
• Ability to work independently and meet deadlines.
• Problem-solving skills to handle disputes and discrepancies.