Minimum Requirements

• Grade 12
• 3 to 4 years relevant experience.
• Relevant experience with regards to debtors account management.
• Computer literate (MS Office, e.g. Excel, Outlook, Word, etc.)
• SYPRO knowledge will be beneficial.
• Excellent communication skills (written and verbal) both in English and Afrikaans.
• Basic mathematical skills.
• Positive teamwork required.
• Professional conduct at all times towards internal and external customers and staff.

Duties and Responsibilities

• Download bank statements and distribute to all relevant parties daily.
• Process payments received from bank statements to correct debtor accounts.
• Allocate payments received according to remittances.
• Processing of pre-approved claims on accounts and raise concerns if there are discrepancies versus the original invoice.
• Request claim documents from customer if it appears on the remittance and not yet received from sales dept or credit note processing, send it to Sales Dept for approval.
• Sending invoices and credit notes to clients as per request.
• Monitoring of accounts and ensuring that overdue debtors are kept to the minimum and accounts don’t exceed approved credit limits.
• Daily/weekly feedback on overdue amounts.
• Reconcile accounts if requested or when necessary.
• Attend to differences on accounts in collaboration with sales department and customers.
• Deal with customer enquiries/complaints in a timely, effective, and professional manner.
• Processing pre-approved finance charges on accounts.
• The processing, upload and download of invoices, statements, and remittances on selected client company portals.
• Order releases after reviewing client’s available credit.
• Communication with sales and logistics teams with regards to insufficient credit limits on customer accounts and assist the sales and logistics team with any other account rated inquiries.
• Complete trade references for various clients after approval from Financial Accountant.
• Completion of new vendor applications when required.
• Update approved master file changes on system.
• Sending of account statements monthly, weekly and on request to customers in the customers preferred format.
• Processing of credit notes/journals on pre-authorised instruction (e.g. discounts/rebates/trade samples, etc.)
• Processing of pre-approved invoices (rent, electricity, etc.)
• Calculate pro-rata invoice split on approved discounts taken by customers on remittance for allocation purposes.
• Daily payment confirmations to be done as soon as proof of payments are sent through.
• Update and balance the cashflow daily with actual payments received as per bank statement.
• After hours, assistance will be required from time to time.
• Standing in for colleagues from time-to-time
• Assist with ad-hoc administrate duties as and when required.