Design Manager Job at International Workplace Group

Job Purpose

• Lead the design and concept development of new brands to support IWG’s rapid global expansion. Responsible for designing centres that deliver exceptional customer experiences and generate positive commercial returns. The role combines strategic design thinking with operational execution to ensure every centre delivers exceptional customer experience and commercial impact. This role is pivotal in enabling scale through efficient, brand-consistent design delivery.

Responsibilities

• Develop scalable design standards and collateral across all 18 brands.
• Create centre designs that launch IWG’s new brands.
• Develop concepts that enhance centres and brand differentiation.
• Collaborate cross-functionally to accelerate centre roll-out.
• Support on design related queries from our partners and internal teams.
• Manage external agencies (where required) to develop our design proposition.

Experience / Required Skills

• Background in design, ideally with architectural experience.
• Proven ability to balance creativity with operational scalability.
• Strong commercial awareness to assess design impact on profitability and brand perception.
• Experience managing internal and external stakeholders.
• Skilled in cross-functional collaboration and communication.
• Excellent written and verbal communication skills.
• Fluent in English.
• Self-starter with a proactive mindset and a drive to challenge the status quo.