DevOps Engineer (Junior) needed at Santam Insurance

PRINCIPAL ACCOUNTABILITIES

• Technical support of Guidewire Suite and Thunderhead technology (includes usage of hardware, software, databases, and the management and support thereof – including upgrades, resolving vulnerabilities and understanding and driving software patching)
• Administration of infrastructure deployment, technical support processes, support procedures, deployments & releases, servers, nodes, databases, etc.
• Monitoring and management of hardware & software resource performance (CPU, Memory, Disk I/O, etc.)  across all environments
• Installation of software (from operating systems through to applications) across non-production environments while liaising with GTI for formal or production environments
• Support patching and vulnerability management of servers across all environments

KNOWLEDGE & EXPERIENCE

• We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth.
• Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround time

• Relevant Tertiary IT qualification 
• At minimum a 3 year diploma
• Extent (years) and nature of experience required     
• Up to 5 years’ experience in a technical environment dealing with maintenance and operational support – includes software and infrastructure support
• Ability to read code and troubleshoot issues 

SKILLS

• Working experience with Linux, Java, SQL Database, distributed web applications
• Experience with Docker, Atlassian Suite, Bamboo
• Up to 5 years’ IT development experience in Java as well as infrastructure support and maintenance
• Experience in application development, support and release management
• Experience in messaging middleware, web services, SOAP, REST, SOA, ESB, SMTP, FTP, secure FTP
• Research and presentation skills 
• Ability to write technical instructions in the use of programs and / or program modifications 
• Competent in problem solving and troubleshooting at application and networked infrastructure levels
• Communication of technical guidance and instruction to team members
• Ability to write technical instructions in the use of programs and / or program modifications
• Ability to accept accountability for actions and decisions
• System engineering processes
• Hardware and software installation and maintenance
• System security
• Progress reporting
• Security threat management through Patching of security vulnerabilities
• Must be able to work in a team focused highly pressurised and dynamic environment