Digital Transformation Manager needed at EXL South Africa
Job title : Digital Transformation Manager
Job Location : Western Cape, Cape Town
Deadline : February 13, 2025
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Basic Functions:
- The candidate will be working with a range of clients and wider business practices to engineer/re-engineer, design, develop and implement projects that will help our clients as they embark on the journey to digitally transform their operations.
Primary Functions:
- Work closely with aligned operations and transformation lead on opportunity identification, analysis, validation and solution segmentation (Analytics, Digital, Process re-design, Lean Process Improvement, etc.,)
- Work with business leaders to identify and execute transformation opportunities
- Act as business interface for Advance Automation & Robotics, Data and analytics opportunities
- Actively originate and shape digital opportunities for existing and new client base
- Develop the business case for digital opportunities
- Support and track the delivery of digital work for aligned clients
Essential Functions:
- Be able to articulately and passionately present digital concepts to senior stakeholders (internal and external)
- Develop Cost structures and benefit models as suits to client needs
- Exposure in Consulting, preferably in L&A domain
- Maintain awareness of new and emerging solutions and the potential application on operations
- Drive enterprise adoption of these tools/techniques by internal and client showcasing and articulating the business case and value proposition
- Ability to effectively communicate with internal and external stakeholders on a periodic basis (written & verbal)
- Ability to coach Operations on Change management
Education Requirements
- Understanding or knowledge of Digital levers (RPA, Analytics, ML and AI).
- PMP / Prince2/ITIL certification would be an added advantage
- Certified Lean Six Sigma Black belt/ Green belt would be preferred
- Evidence of problem-solving analytical mindset
- Excellent oral communication and presentation skills
Work Experience Requirements
- Minimum 9 years of total work experience
- Minimum of 3-4 years in a leadership role
- Completed at least 2 process improvement with digital intervention project with a scale of at least 100 FTE coverage
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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