Job Description:
As a Dispatcher you will provide services as required and your responsibilities will include but not limited to:

• Adhere to all health and safety practices and requirements.
• Monitor equipment utilisation and maintenance process to ensure optimal availability during shift.
• Monitor and manage the in-shift activities of the mining production operations through the system to ensure optimal production performance.
• Manage the shift handover process to reduce inefficiencies associated with this process.
• Monitor the data captured by operators and the system’s automatic event logging to ensure data accuracy and integrity.
• Monitor secondary(support) equipment utilisation and process to ensure optimal production support.
• Monitor, support, and manage the in-shift activities supporting mining production operations.
• Monitor loading accuracy through HPGPS systems: Provision, MineWare Guided Spotting, MineCare (Misfires and excluding zones).
• Monitor the data captured by operators and the system’s automatic event logging to ensure data accuracy and integrity.
• Manage the shift handover process to reduce inefficiencies associated with this process.
• Monitor equipment maintenance process to ensure optimal availability during shift.
• Monitor and manage the in-shift maintenance activities to ensure optimal equipment availabilities(O4R).
• Manage the maintenance handover process to reduce inefficiencies associated with equipment utilisation.
• Monitor and optimise equipment fuel levels through systems. Distribution of shift reports.
• Enter the correct statuses and reason codes, i.e. machines in production, on delay and down.
• Assign drills and loading tools to the correct locations, and material grades and drill blocks are loaded up with correct design files at the beginning and throughout the shift.
• Lock Operators in and use production systems accordingly.
• Assign and define the correct priorities according to the weekly schedule.
• Lock and bar equipment in line with production priorities.
• Set the optimisation parameters (e.g. material blending, truck queueing, shovel hanging) on the relevant systems to ensure optimal production performance.
• This role is in the Mining (MIN) at a Band 7 level reporting to the MIOC Coordinator.

Qualifications:

• Grade 12 Certificate / N3 Technical
• Relevant Higher National Qualification on NQF5, e.g. Computer Science/Information Technology: System Support/Mining Management
• Relevant Fleet Management System Certificate (Dispatch) will be an advantage
• Ms Office Suite Certificate
• SA Drivers Licence: Code B (Light vehicle)

Experience

• 3-5 years of Mining production experience.
• Understand equipment capabilities and limitations.
• Understands the mining lifecycle, value chain and impact of mining activities on business and operational performance.
• Understand the impact of operational stressors.
• Understanding CAD system features such as mapping, GPS tracking, and automated routing.
• Knowledge of radio protocols and procedures.
• Basic understanding of GIS software to visualise and analyse spatial data.
• Knowledge of MMS software for tracking production data, equipment performance, and personnel locations.
• Understanding FMS software for tracking vehicle location, fuel consumption, and maintenance schedules.
• Knowledge of safety management software for tracking incident reports, safety inspections, and training records.