Education, Training & Development Quality Assurance Officers needed at ETDP SETA

Minimum requirements: 

• A Bachelor’s Degree (NQF 7) qualification in Public/Business Management or Public/Business Administration. 
• A recognised qualification in Total Quality Management or Occupationally Directed Education, Training and Development Practices (ODETDP) will be advantageous. 
• Possessing the following unit standards: SAQA 115753 or 7978 and SAQA 115759 or 7977 will also be an added advantage. 
• At least four (4) years of proven experience in the Education, Training, and Development environment, preferably in quality assurance, accreditation, verification of learners’ achievement, assessment, and moderation processes. 
• Experience and knowledge in Education, Training and Development Quality Assurance (ETQA) processes. 
• Experience and knowledge of QCTO requirements. 
• Ability to interact at all levels within and outside the ETDP SETA. 
• Analytical, meticulous, accurate and pay attention to detail. 
• Ability to multi-task, work under pressure and at times extended hours to meet deadlines (proven and advanced time management skills). 
• Advanced computer literacy skills with MS Office packages and Information Management Systems (IMS). 
• Excellent report writing, administrative, presentation and communication skills. 
• Knowledge and experience of Skills Development legislation, including the Quality Assurance Council for Trades and Occupations (QCTO) framework, policies and regulations, Quality Assurance imperatives, National Qualifications Framework, learnership registrations and skills programmes packaging and recording. 
• Knowledge of Skills Development policy and regulation. 
• Knowledge of accreditation and external moderation processes. 
• Knowledge of tools, concepts, and methodologies of quality assurance. 
• Ability to plan, organise work and work on own initiative. 
• Financial Management and budgeting skills. 
• Advanced research skills, analytical and networking abilities. 
• A valid driver’s license is essential. 

Duties and responsibilities: 

• Oversees accreditation-related projects in the province and provides support and monitors providers with regard to accreditations. 
• Accredit service providers to ensure the quality provision of learning and teaching interventions. 
• Develop, maintain and implement a capacity-building programme with respect to the accreditation of providers and conduct accreditation site visits. 
• Manage and recommend accreditation and extensions of accreditation. 
• Monitor the progress of learner achievements in the provinces and recommend improving quality to the Provincial Manager. 
• Oversees and implements quality assurance and monitoring of programme delivery in the province. 
• Register learners enrolled in learning programmes on the IMS. 
• Check the validity of the registration of assessors and moderators. 
• Monitor the implementation of learnerships and skills programmes. 
• Identify, evaluate and register workplace learning sites. 
• Maintain a provincial database of all learnerships, skills programmes, interns, bursaries and workplace agreements. 
• Quality ensures the provincial learner’s data matches the actual documents. 
• Monitor the delivery of learning programmes on the project sites, the quality of learning, the evaluation of site delivery, the reporting of findings, and the recommendation of interventions. 
• Provide prompt feedback to relevant stakeholders and effectively manage relations with stakeholders. 
• Prepare reports for both internal and external stakeholders/skills development providers. 
• Compile progress reports on project implementation and provider accreditation. 
• Ensure compliance with all quality assurance legislative and regulatory frameworks. 
• Perform other general administrative duties relating to the provincial office as the Line Manager assigns.