Eligibility Associate needed at FlexClub

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Assistant Manager - Voice and Communications Trainer needed at WNS Global Services
Quality Engineer needed at Standard Bank Group

FlexClub’s job vacancy, Career and Recruitment

Job title : Eligibility Associate jobs in Western Cape

Job Location : Western Cape, Cape Town

Deadline : September 04, 2022

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ROLE OVERVIEW

The member onboarding eligibility associate is responsible for ensuring that Flexclub only approves customers who are eligible to purchase subscriptions. A key aspect of the role will be to analyze customer data and make decisions, also picking up any fraudulent activity.

RESPONSIBILITIES

  • Assess different customers eligibility across different customer types (workers & consumers)
  • Identify areas for improvement that will help convert more accounts into eligible users
  • Coordinate with the onboarding and operations teams to provide fast, seamless assistance to users
  • Keep meticulous records of calls and feedback from users
  • Work towards well-defined targets on a weekly and monthly basis.
  • Work with Analytics and Automation team to develop new ways of understanding and assessing users

REQUIREMENTS AND SKILLS

  • Extremely strong verbal and written communication skills – You are professional and persuasive in your dealings with people
  • Customer-centric attitude
  • Team player who will coordinate well with others, providing and seeking assistance when needed
  • The proactive approach always ensures to provide every customer all the information they may need
  • Great organizational skills – You are able to juggle multiple work streams at once and keep track of all follow-ups
  • Sales/Telesales experience is favorable
  • Experience analyzing and assessing customers at scale

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply online

Assistant Manager - Voice and Communications Trainer needed at WNS Global Services
Quality Engineer needed at Standard Bank Group

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