Responsibilities:

• Forwarding admin reports and communications to employers
• Responding to member queries – email and telephonic
• Submitting and following up on claims – death, disability, and withdrawal
• Providing benefit information
• Following processes
• Updating My Practice
• Recording and linking calls
• Diarising and following up on all pending matters
• Group Risk
• Medical Aid
• Gap Cover
• Administer and follow up on Medical Underwriting

 Minimum requirements:

• BCom General or B.Admin Degree
• 0 – 2 years experience
• Employee Benefits experience (Advantageous)
• Proficient in both spoken and written English and at least one other of the official South African languages
• Computer literacy (MS Office)

 Competencies required:

• Passion for administration
• Detail oriented
• Communication skills
• Telephonic etiquette
• Strong administration, organising, prioritising and planning skills
• Strong work ethic, able to work with high volumes and pressure
• Problem solver
• Integrity

Resilient