Employee Benefits Adviser Assistant – Woodmead, Gauteng – Permanent | PSG Konsult Ltd

Full Time Administrative / Management

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Job Location : Gauteng,

Deadline : February 28, 2026

About the Role

This role provides critical support in the administration and optimization of corporate employee benefits, ensuring high data accuracy and client satisfaction. Utilizing Workday and Salesforce, the assistant manages the enrollment and maintenance of group schemes while ensuring compliance with pension fund and insurance legislation. Their operational support reduces operational risk for corporate clients and ensures that benefit programs are delivered efficiently and transparently.

Job description:

  • To provide the practice management with support in managing and following up on matters relating to Employer Funds with Providers, as well as supporting members employed by those clients. This is to support,  help and guide employers to make the prudent financial decisions centered around ethical and sound advice. To protect and secure the futures of their most important assets

Responsibilities:

  • Prepare and organise documents for client meetings
  • Assist with the preparation of reports for presentations
  • Responding to member queries – email and telephonic
  • Submitting and following up on claims – death, disability, and withdrawal
  • Providing benefit information & client queries
  • Monitor and follow up on outstanding billings/schedules which includes resolving billing disputes and queries
  • Maintain and update client records in the database on Mypractice
  • Ensure that client portfolio is managed from end to end
  • Diarising and following up on all pending matters
  • Pension & Provident Funds
  • Group Risk
  • Medical Aid
  • Section 14 transfer process as well as individual recognition of transfers
  • Gap Cover
  • Administer and follow up on Medical Underwriting

Minimum requirements:

  • Matric
  • BCom General or B.Admin Degree ( Advantageous)
  • 3-5 years of experience in Employee Benefits

Competencies required:

  • Passion for administration
  • Detail oriented
  • Communication skills
  • Telephonic etiquette
  • Strong administration, organising, prioritising and planning skills
  • Strong work ethic, able to work with high volumes and pressure
  • Problem solver
  • Integrity
  • Resilient

Deadline:30th December,2025

Career Growth & Education

A Diploma in Financial Planning or HR Management serves as the foundation, with career growth supported by completing the RE5 exam and pursuing a Bachelor’s degree. Advancement leads to Junior Benefits Consultant or Senior HR Business Partner roles, particularly for those who specialize in corporate wellness and retirement fund management. Developing skills in digital benefit platforms through technical workshops provides a path to specialized consulting roles in global human capital firms.

Salary & Financial Insight

The monthly salary for a Benefits Adviser Assistant ranges from R18,000 to R30,000, depending on professional certifications and experience. Implementing a sound personal financial plan that includes disability insurance and a diversified savings strategy is essential for professionals in this sector.

How to Apply for this Offer

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